Locad Helpdesk
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Knowledge base
LOCAD OMS/Merchant Portal Product Guide
Platform and Service updates
3
May 2023 Product updates
Guide: User Account Migration
Merchant Portal - User Roles
Orders
7
[Order Dashboard] Overview of the Order Dashboard
[Manage Orders] Managing your orders
[Manage Orders] Order Statuses Explained
[Manage Orders] Troubleshooting ON HOLD orders
[Manage Forecast] Updating your order forecast
View all 7
Returns
0
Shipments
11
[Pickup Locations] Creating Pick up Location
Creating New Shipments
Selecting Carrier for Shipments
View Pending Pick up and Print Waybill
View and Track Shipments
View all 11
Products
5
[Inventory Products] Creating and managing your Products [SKU]
[Inventory Products] Enabling Fragile Handling
[Catalogue Products] Setting up Virtual Bundles
[Catalogue Products] Mapping your Catalogue Products
[Inventory Product] - Pack Hierarchy
Report
2
[New Report] Generating reports on the Locad Control Tower
Product Statement Report - User Guide
Inbound
2
[Inbound Requests] How to send stock to our fulfilment centers
Inbounding Guidelines and Reminders
B2B/Distribution
1
[B2B / Distribution] - How to create a B2B Order
Billing
0
Settings
3
[Account Settings] - Invite New Users to your Locad Dashboard (Single/Multi OMS Account)
[Account Settings] User Settings
[Integrations] - HowTo Reauthorize Your Marketplace Connection
Support
3
How to use the Locad Helpdesk
Glossary
Common Terms and definitions
Integrations
1
[Integrations] Warehouse Integrations
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